How To Fix Schlage Lock Not Working After Battery Change?

schlage lock not working after battery change

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Are you facing issues after changing the battery of your Schlage lock? Isn’t it working after the battery change? If yes, then don’t panic. You’re not the only one to face this issue. Many more like you have encountered this problem after changing the battery of their Schlage lock. Many Schlage lock users have asked me to give a solution to this problem. 

Therefore, I have decided to address this issue in this article and provide solutions to every single cause of Schlage locks not working after battery replacement. I will then provide you with solutions to those problems. So, let’s get started. 

How to troubleshoot Schlage Lock Not Working After Battery Change- Easy Steps

There are generally a few reasons why a Schlage lock fails to function after battery replacement. There could be a number of reasons for this, including the use of incorrect batteries, incorrect installation of batteries, or a malfunction in the lock.

Before troubleshooting, you need to know the exact reason behind the problem and then take steps accordingly.

Here are some reasons and the solutions. 

Check whether the batteries are installed wrongly

The first thing that could create the problem is the wrong installation of the batteries. It rarely happens. If you put the batteries in the lock the wrong way, the lock will not work since the incorrect installation will not supply the necessary power.

Hence, you should first check the batteries and ensure that they are installed in the correct order. If not, remove them from the lock and reinstall them correctly.

Once you have placed the batteries in the correct position, your Schlage lock should operate properly. If this does not resolve the issue, proceed to the next step.

Check the Battery Connectors

Another thing that could go wrong is the battery connectors. Upon removing the old batteries, the battery connectors can become damaged or displaced. This will result in your lock being unable to function, regardless of whether you insert new batteries.

Therefore, ensure that the battery connector is intact. If they are not, you must first fix them in order to make the lock work. It is not difficult to repair the connectors. Just place the connectors where the wiring meets them. You should arrange the batteries correctly and ensure their connection to the battery connector is secure if they are intact.

If you fix the connectors, the Schlage smart lock should function as it did previously. If not, then proceed to the next step.

Use the Right Batteries

You will waste your time and effort if you fail to use the correct batteries for your lock. If you use the wrong type of batteries, you will not find any issues, and your lock will not function either.

Alkaline batteries
Alkaline batteries

Different Schlage keypad lock models require different types of batteries. First, you need to identify the type of batteries required by your Schlage keypad lock. Note that all the Schlage smart locks use non-rechargeable alkaline batteries. Therefore, when you replace the new batteries with the old ones, they must be of the same type.

There are many of us who use lithium rechargeable batteries. This is the reason why the lock does not function. Make sure you do not place lithium batteries inside the lock when replacing the batteries. You must ensure that your lock is compatible with the batteries and install the correct type of batteries. 

 Remove the Batteries

Here is a method you can use if all the above options have been tried but your lock is still not working. 

Firstly, remove the batteries from the housing and remove the lock from the batteries. 

Next, press the Schlage button on the outside of the lock. Press and hold this button for around 30 to 60 seconds.

Now, insert the batteries into the lock and test to see if it works. If it works, your problem has been resolved; if not, repeat this procedure two to three times. Then see if there is any difference or not. 

When the lock still does not work, follow these steps

Check the Battery Terminals

The next step in troubleshooting your lock is to check the battery terminals. Check the terminals to ensure they are in good condition.

schlage lock battery
Schlage lock battery

If you do not replace the old batteries as soon as possible after they are dead, the terminals may be damaged fully or partially since dead batteries emit acid. The acid can damage the battery terminals, which can contribute to the current issue you are experiencing. They can get rusty. If the terminals are damaged or rusted, they will become isolated from the new batteries. Thus, the lock is not powered and does not function. 

In such a case, you will need to clean the battery terminal in order to restore its functionality. You can clean it with vinegar or lemon juice. 

Take a clean cloth and apply half a tablespoon of vinegar to it. Then wash the terminal with the cloth until you see no rust. 

You should now place the new batteries in the lock and verify that it works. Now it should work. 

Attempt a Factory Reset

Schlage lock

If none of the above-mentioned methods are successful, then you may wish to attempt a factory reset of the Schlage smart lock. Upon factory reset, the lock returns to its default settings and functions as if it were brand new. You can perform a factory reset by following the steps below:

Disconnect and remove the batteries from the lock.

Now, press the button on the front side of the lock.

Attach the batteries again after 10 seconds and press and hold the button for a further 10 seconds. Afterward, the green light will blink and the lock will sound. 

As a result, the lock will now function properly. After performing a factory reset on your lock, you should resolve any issues such as this one. However, if you have any problems, you should contact Schlage customer service. 

Read: Schlage Connect Vs Sense: Which One Is Right For You?

Final Thoughts

In conclusion, there are many reasons why the Schlage lock does not work after changing the battery; you need to determine the exact cause of the problem. After that, follow the troubleshooting steps outlined in the article above. 

If you are unable to resolve the problem, I recommend calling a locksmith or contacting Schlage customer service for assistance. They are highly responsive and will assist you in resolving any issues with the Schlage smart keypad lock.

I'm Bobby Taylor, a tech lover, writer, and editor for Smart Home Protector. I am also a customer relationship officer of a well established electronics manufacturer company in the United States.

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